Privacy Policy

ALTRA Landscapes & Tree Service respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information, including information related to SMS/text messaging.

1. Information We Collect: We may collect personal information that you voluntarily provide to us, including: name, e-mail address, phone number, property address communication preferences (including consent to receive SMS messages). Any information submitted through contact forms, quote requests, phone calls, or text messages We may also collect non-personal information automatically, such as IP address, browser type, device information, and website usage data.

2. How We Use Your Information: We use the information collected to provide services, send estimates, appointment confirmations, service updates, and invoices respond to inquiries and customer service requests communicate via SMS/text messages when you have opted in improve our services and website comply with legal obligations

3. SMS/Text Messaging Consent: By providing your mobile phone number and opting in, you consent to receive SMS/text messages from ALTRA Landscapes & Tree Service. These messages may include appointment reminders, service updates, estimate or invoice notifications, customer service communications. Message frequency may vary. Standard message and data rates may apply.

4. Opting Out of SMS Messages: You may opt out of receiving SMS messages at any time by: Replying STOP to any text message Contacting us directly at (207) 391-4333 or altralandscapes@gmail.com. After opting out, you will no longer receive SMS messages unless you opt in again.

5. Sharing of Mobile Information: We do not share, sell, rent, or disclose mobile phone numbers or SMS consent information to third parties for marketing or promotional purposes. Mobile information may only be shared with service providers who assist in delivering our messaging services or as required by law.

6. Cookies and Tracking Technologies: Our website may use cookies or similar technologies to improve user experience and analyze website traffic. You may disable cookies in your browser settings.

7. Data Security: We implement reasonable safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

8. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Your Privacy Rights: You may request access to, correction of, or deletion of your personal information by contacting us.

10. Children’s Privacy: We do not knowingly collect personal information from individuals under the age of 13.

11. Changes to This Privacy Policy: We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us: If you have questions about this Privacy Policy or our SMS practices, contact us at:

ALTRA Landscapes & Tree Service

Email: altralandscapes@gmail.com

Phone: (207)-391-4333